Clean Up Time

Supervision

Without doubt the most important aspect of contract cleaning is the level of supervision.

At Clean Up Time this supervision is carried out once a week at the least. This ensures that stock levels are maintained and that the standards of cleaning that have been promised are fulfilled.

Each month a full traffic light report is carried out with the Customer by a member of our management team together with a designated member of the customer.

The customer puts a light to each room of the contract (red orange or green) and with comments where improvement is required. Copies are given to customer and to cleaner, thereby leaving no ambiguity to what is necessary to fulfil total customer satisfaction.

The cleaners then have a crystal clear idea of where the customer is satisfied and where, if necessary, they need to improve.